Authorised Signatory: If more than one Authorised Signatory exists within the organisation, please indicate which Authorised Signatory will be agreeing to the Terms and Conditions for the credit application by completing their details in Director(s), Proprietor(s) or Trustee(s). Changes to total business credit limit can only be requested by the specified Authorised Signatory.
Please provide details of the Authorised Signatory, Directors, Proprietors, Trustees, Beneficial Owners or Persons of Significant Control.
*Persons of Significant Control: Is the natural person(s)/entity who directly or indirectly holds more than 25% of the companys issued share capital or voting rights. Directly or indirectly holds the right to appoint or remove a majority of board of directors. Has the right to exercise, or actually exercises, significant influence or control of the company, LLP or SE.
*Publicly Listed Company: Publicly listed entities, including wholly-owned subsidiaries of publicly listed entities, are not required to disclose information on their beneficial owners.
*Further guidance can be found on the Companies House website.
Zero Liability Protection is available on your fuel cards. In the unfortunate event
that your fuel cards are lost or stolen, you will not be liable for any fraudulent
transactions on your account from the moment you inform us.
Zero Liability offers you peace of mind for just £2.40 per card per month!!
Please see below Terms and Conditions for our Zero Liability Protection
The Fuelcard Company Terms and Conditions
Addendum for ZERO LIABILITY
The following Terms and Conditions apply in relation to the Zero Liability option
you have purchased.
Looking after your Card
(i) The customer agrees that it will take care to keep all Cards
issued to it safe and to prevent them from being lost, stolen or used by any person
(other than an Authorised User), and will, without prejudice to the generality of
the foregoing: -
a) sign or write the vehicle registration on the back of each Card immediately upon
receipt;
b) not allow anyone other than an Authorised User to use the Card; and
c) not disclose the PIN to any person other than an Authorised User of that Card.
(ii) Security of the PIN is paramount and, therefore, the Customer
agrees that it will (and will procure that any Authorised User will);-
a) not write (or otherwise record) the PIN on the Card or any other item normally
kept with or near the Card;
b) not write the PIN (or otherwise record) in a way that can be easily understood
by someone else;
c) not disclose the PIN to someone else, including a representative of the Company;
d) destroy the PIN advice immediately after receipt;
e) not interfere with any magnetic strip or chip in the Card; and
f) comply with all reasonable instructions the Company issues regarding keeping
the PIN safe.
(iii) If any card is lost or stolen or if the Customer thinks it
may be misused or suspects that someone else knows a PIN, the customer
must immediately notify the company. The Customer can notify the company by telephone
on 0370 419 5165 (or such other number as the Company may, from time to time, notify
to the Customer), but this must be confirmed in writing, the cards can be placed
on stop via e-flex our online account management portal; if the Customer does not
use e-flex the company requires written confirmation via email or fax.
(iv) The Customer agrees that it will provide the Company with
any help the Company believes is necessary to try to recover any Card reported lost
or stolen in accordance with Clause (iii) above or to find out who might have used
it or the PIN. In all cases including but not limited to when fraudulent drawings
have occurred, the Customer will be required to report the matter to the police,
obtain a police crime reference and co-operate with the police and/or the Company
in efforts to recover the card and/or in any associated civil and/or criminal proceedings.
(v) The Customer agrees that the Company may give the police or
any prosecuting authority and/or the Company’s solicitors any information
they need if the Company believes it will help them, or that it will avoid or mitigate
loss or help recover the card and/or any missing fuel, lubricant, gas oil or other
goods and services (or the proceeds thereof).
(vi) It the Customer finds the card after it has been reported
missing under Clause iii, the Customer agrees not to use it but to cut it in half
and return it immediately to the Company by registered post. If the Customer does
use the Card to draw Fuel or purchase the lubricants or gas oil or other goods and
services the Company shall be entitled to take the amount of the withdrawal out
of the Customer’s account
Responsibility for Loss
(vii) If the Customer does not receive the Card from the Company
(for example, if it is lost in the post), and it has notified the Company of such
non receipt, in accordance with Clause (iii), the Company agrees that it will credit
the value of any fuel or lubricants or gas oil or other goods and services taken
from the Customer’s account if it is proven that someone else has misused
the Card.
(viii) Until such time as the Customer informs the Company via
Eflex or in writing, under clause (iii) that the Card has been lost or stolen, or
may be misused, or that someone else knows the PIN, the Customer will be responsible
for all drawings of Fuel and purchases of lubricants or gas oil or other goods and
services made using the Card. (ix) The Customer will not be responsible for any
transactions made using a Card issued to it after the Customer has reported it lost
or stolen under clause (iii), unless the Card is used by the Customer or any Authorised
User on their behalf or if the Customer or any Authorised User has been fraudulent
or negligent. The Company agrees that it will credit the Customer’s account
following the completion of our internal investigation and any external enquiry
covered under clauses (iv) and (v) (x) The Company will not be responsible and will
accept no liability for any loss or expense suffered by the Customer if: (a) a card
is damaged; or (b) any person or machine refuses to accept a Card (xi) If the Customer
requests the Company to deactivate a Card for any reason other than loss or theft,
the Customer will remain responsible for transactions on the Card until such time
as the Card is cut in half and returned to (and received by) the Company by registered
post. Card Management
(xii) Cards shall at all times remain the property of the Company
and shall be returned to the Company on demand;
(xiii) The Customer shall forthwith notify the Company if at any
time the Customer suspends cancels or otherwise prohibits use of any Card for any
reason and if such notification is given orally it must as soon as is reasonably
orally it must as soon as is reasonably practicable be confirmed in writing. Such
notification shall include details of the Authorised User’s name and Card
number. In the event that a Card is cancelled and/or withdrawn from use the Customer
will in addition to the above confirm in writing that the Card in question has been
physically destroyed. Failure to confirm such destruction will prevent the cancellation
and the Card in question will remain on stop until the expiry date thereof has been
reached. The Customer shall indemnify and keep indemnified the Company its estate
and effects against all damages costs expenses and liability of whatsoever nature
which the Company shall suffer by reason of the subsequent use of a Card that the
Customer had confirmed as being destroyed.
Terms & Conditions
Unfortunately, based on your responses you are not eligible for Allstar Plus.
However, we would like to offer you our other Allstar solutions
We are now redirecting you to the application for the Allstar One card.
You MUST enter the driver's name and/or registration number for each card you require. Create your cards using the form below, clicking 'Save Card' to save the details.
Add responsive breakdown repair and road side fuel assistance to your account. More than 3.5 million drivers use the AA each year, making it the largest breakdown organisation in the UK
Separate your drivers’ personal and business mileage with BMM. Plus management reporting, full journey details inc. actual pence per mile calculations & more
All M6toll payments made with an Allstar card are invoiced in the same way as your fuel payments, so there’s no need to keep receipts – cutting down on admin, saving you time and money
Use your Allstar card to pay for glass repair or replacement with National Windscreens’, who offer a 24 hour, mobile service & more than 100 fitting centres for full UK coverage
We will create an online account for you to manage your fuel card. To help us reset your account if you forget your login, choose a security question from the list below and type your answer beside it. A username and password will be sent to you if the application is approved.
Credit Checking *
The information which you provide will be disclosed to a licensed credit reference agency which will retain a record of the search. It will be used by us to assess your applications and for debt tracing and fraud prevention.
You have the right to access , change or delete the data you have supplied us. In order to do so you should contact GDPR@fleetcor.com
Authority to Apply *
I confirm that I am authorised to apply for fuelcards on behalf of the company whose details I have entered on this form. The partners/proprietors detailed within the application under step two have given their informed consent for us and our associated companies privacy policy to make credit reference searches, maintain records of the searches and for their details to be processed in accordance with this applications.
Tick this box if you consent to us sharing your information with other carefully selected companies who may contact you in relation to other products and services.
Zero Liability Protection is available on your fuel cards. In the unfortunate event
that your fuel cards are lost or stolen, you will not be liable for any fraudulent
transactions on your account from the moment you inform us.
Zero Liability offers you peace of mind for just £2.40 per card per month!!
Please see below Terms and Conditions for our Zero Liability Protection
The Fuelcard Company Terms and Conditions
Addendum for ZERO LIABILITY
The following Terms and Conditions apply in relation to the Zero Liability option
you have purchased.
Looking after your Card
(i) The customer agrees that it will take care to keep all Cards
issued to it safe and to prevent them from being lost, stolen or used by any person
(other than an Authorised User), and will, without prejudice to the generality of
the foregoing: -
a) sign or write the vehicle registration on the back of each Card immediately upon
receipt;
b) not allow anyone other than an Authorised User to use the Card; and
c) not disclose the PIN to any person other than an Authorised User of that Card.
(ii) Security of the PIN is paramount and, therefore, the Customer
agrees that it will (and will procure that any Authorised User will);-
a) not write (or otherwise record) the PIN on the Card or any other item normally
kept with or near the Card;
b) not write the PIN (or otherwise record) in a way that can be easily understood
by someone else;
c) not disclose the PIN to someone else, including a representative of the Company;
d) destroy the PIN advice immediately after receipt;
e) not interfere with any magnetic strip or chip in the Card; and
f) comply with all reasonable instructions the Company issues regarding keeping
the PIN safe.
(iii) If any card is lost or stolen or if the Customer thinks it
may be misused or suspects that someone else knows a PIN, the customer
must immediately notify the company. The Customer can notify the company by telephone
on 0370 419 5165 (or such other number as the Company may, from time to time, notify
to the Customer), but this must be confirmed in writing, the cards can be placed
on stop via e-flex our online account management portal; if the Customer does not
use e-flex the company requires written confirmation via email or fax.
(iv) The Customer agrees that it will provide the Company with
any help the Company believes is necessary to try to recover any Card reported lost
or stolen in accordance with Clause (iii) above or to find out who might have used
it or the PIN. In all cases including but not limited to when fraudulent drawings
have occurred, the Customer will be required to report the matter to the police,
obtain a police crime reference and co-operate with the police and/or the Company
in efforts to recover the card and/or in any associated civil and/or criminal proceedings.
(v) The Customer agrees that the Company may give the police or
any prosecuting authority and/or the Company’s solicitors any information
they need if the Company believes it will help them, or that it will avoid or mitigate
loss or help recover the card and/or any missing fuel, lubricant, gas oil or other
goods and services (or the proceeds thereof).
(vi) It the Customer finds the card after it has been reported
missing under Clause iii, the Customer agrees not to use it but to cut it in half
and return it immediately to the Company by registered post. If the Customer does
use the Card to draw Fuel or purchase the lubricants or gas oil or other goods and
services the Company shall be entitled to take the amount of the withdrawal out
of the Customer’s account
Responsibility for Loss
(vii) If the Customer does not receive the Card from the Company
(for example, if it is lost in the post), and it has notified the Company of such
non receipt, in accordance with Clause (iii), the Company agrees that it will credit
the value of any fuel or lubricants or gas oil or other goods and services taken
from the Customer’s account if it is proven that someone else has misused
the Card.
(viii) Until such time as the Customer informs the Company via
Eflex or in writing, under clause (iii) that the Card has been lost or stolen, or
may be misused, or that someone else knows the PIN, the Customer will be responsible
for all drawings of Fuel and purchases of lubricants or gas oil or other goods and
services made using the Card. (ix) The Customer will not be responsible for any
transactions made using a Card issued to it after the Customer has reported it lost
or stolen under clause (iii), unless the Card is used by the Customer or any Authorised
User on their behalf or if the Customer or any Authorised User has been fraudulent
or negligent. The Company agrees that it will credit the Customer’s account
following the completion of our internal investigation and any external enquiry
covered under clauses (iv) and (v) (x) The Company will not be responsible and will
accept no liability for any loss or expense suffered by the Customer if: (a) a card
is damaged; or (b) any person or machine refuses to accept a Card (xi) If the Customer
requests the Company to deactivate a Card for any reason other than loss or theft,
the Customer will remain responsible for transactions on the Card until such time
as the Card is cut in half and returned to (and received by) the Company by registered
post. Card Management
(xii) Cards shall at all times remain the property of the Company
and shall be returned to the Company on demand;
(xiii) The Customer shall forthwith notify the Company if at any
time the Customer suspends cancels or otherwise prohibits use of any Card for any
reason and if such notification is given orally it must as soon as is reasonably
orally it must as soon as is reasonably practicable be confirmed in writing. Such
notification shall include details of the Authorised User’s name and Card
number. In the event that a Card is cancelled and/or withdrawn from use the Customer
will in addition to the above confirm in writing that the Card in question has been
physically destroyed. Failure to confirm such destruction will prevent the cancellation
and the Card in question will remain on stop until the expiry date thereof has been
reached. The Customer shall indemnify and keep indemnified the Company its estate
and effects against all damages costs expenses and liability of whatsoever nature
which the Company shall suffer by reason of the subsequent use of a Card that the
Customer had confirmed as being destroyed.
